The mndra blog

Notes from the field

Practical, no-fluff writing on running a property well — revenue, distribution, operations and the guest experience.

Featured · Jun 2, 2026

ADR, RevPAR and occupancy: the three numbers worth watching

Occupancy alone won't tell you whether last month was good. Here's how the three core metrics fit together — and how to read them as a set.

You don't have to abandon the OTAs to grow direct. A few deliberate moves shift the mix in your favour over a season.

May 20, 2026 · 6 min read

The gap between shifts is where details fall through. A short, consistent handover ritual keeps nothing from slipping.

May 8, 2026 · 4 min read

If you sell the same room on three sites, sooner or later you'll sell it twice. A channel manager is how you don't.

Apr 25, 2026 · 6 min read

Those long .ics URLs on Airbnb and Booking aren't just for personal calendars. Here's what they do and how to use them safely.

Apr 10, 2026 · 5 min read

You don't need an algorithm to price better than a flat rate. You need a few rules and the discipline to follow them.

Mar 28, 2026 · 7 min read

Cancellation policy is a balance: too loose and you eat the empty nights, too strict and you lose the booking. Here's the middle.

Mar 12, 2026 · 5 min read

A whiteboard works for ten rooms. Past that, status needs to live where the whole team can see it change in real time.

Feb 26, 2026 · 5 min read

Guests increasingly expect to handle the small stuff themselves. Meeting that expectation also lightens your front desk.

Feb 10, 2026 · 5 min read

Moving off spreadsheets feels risky because your whole operation lives in them. Done in the right order, it's painless.

Jan 22, 2026 · 6 min read